Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Core Services Operational
90 days ago
100.0 % uptime
Today
API Platform ? Operational
90 days ago
99.98 % uptime
Today
Web Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Degraded Performance
Payment Processing Operational
Email Notifications Operational
SMS Degraded Performance
In-App Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025

No incidents reported today.

Jul 17, 2025
[Production] Equifax
Resolved - This incident has been resolved.
Jul 17, 15:49 UTC
Investigating - We are currently investigating this issue.
Jul 17, 11:34 UTC
Jul 16, 2025
[Production] Equifax
Resolved - This incident has been resolved now.
Jul 16, 10:17 UTC
Investigating - We are currently investigating this issue.
Jul 13, 04:08 UTC
[Production] Equifax
Resolved - This incident has been resolved now.
Jul 16, 10:17 UTC
Investigating - We are currently investigating this issue.
Jul 16, 10:00 UTC
[Staging] Lexisnexis
Resolved - This incident has been resolved now.
Jul 16, 10:16 UTC
Investigating - We are currently investigating this issue.
Jul 16, 09:34 UTC
Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025
Jul 12, 2025

No incidents reported.

Jul 11, 2025
[Production] Equifax
Resolved - This incident has been resolved.
Jul 11, 11:37 UTC
Investigating - We are currently investigating this issue.
Jul 11, 11:21 UTC
Address Finder API – Ongoing Issue
Resolved - Hi all,

We’re pleased to confirm that the issue with the Address Finder API has now been resolved. Address data is once again being returned correctly from the bureau.

Thank you for your patience and understanding while we worked through this.

Best regards,
Team Checkboard
Jul 11, 11:16 UTC
Identified - Hi all,

Further to our earlier communication, we can confirm that the issue with the Address Finder API is originating from the bureau's end. They are currently investigating the root cause.

We will continue to monitor the situation and share updates as soon as we receive more information.

Thank you for your continued patience.

Best regards,
Team Checkboard
Jul 11, 10:10 UTC
Investigating - Hi all,

We’re currently investigating an issue with the Address Finder API, where address data is not being returned from the bureau. Our team is working to resolve this and will provide updates as soon as possible.

Thank you for your patience.

Best regards,
Team Checkboard
Jul 11, 08:59 UTC
Jul 10, 2025
[Production] Equifax
Resolved - This incident has been resolved now.
Jul 10, 11:04 UTC
Investigating - We are currently investigating this issue.
Jul 10, 10:58 UTC
Jul 9, 2025
[Production] Equifax
Resolved - This incident has been resolved now.
Jul 9, 09:03 UTC
Investigating - We are currently investigating this issue.
Jul 8, 17:10 UTC
Jul 8, 2025
[Production] Equifax
Resolved - This incident has been resolved now.
Jul 8, 09:03 UTC
Investigating - We are currently investigating this issue.
Jul 6, 07:44 UTC
[Production] Equifax
Resolved - This incident has been resolved now.
Jul 8, 09:01 UTC
Investigating - We are currently investigating this issue.
Jul 7, 08:15 UTC
Jul 7, 2025
Jul 6, 2025
Jul 5, 2025
[Production] Equifax
Resolved - This incident has been resolved.
Jul 5, 08:54 UTC
Investigating - We are currently investigating this issue.
Jul 4, 14:25 UTC
[Staging] Equifax
Resolved - This incident has been resolved.
Jul 5, 08:54 UTC
Investigating - We are currently investigating this issue.
Jul 4, 13:11 UTC
[Production] Equifax
Resolved - This incident has been resolved.
Jul 5, 08:54 UTC
Investigating - We are currently investigating this issue.
Jul 2, 21:00 UTC
[Production] Equifax
Resolved - This incident has been resolved.
Jul 5, 08:54 UTC
Investigating - We are currently investigating this issue.
Jul 1, 20:15 UTC
Jul 4, 2025
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